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Store Policies

Store Policies

Refund/Return Policy:

 

Sealed Products

 

If you would like to return any factory-sealed merchandise, simply contact us within 72 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will refund your purchase price, less the shipping charges. If the return is being made due to a mistake on our end, we will also refund all shipping charges. However, if an item was sent to you sealed and you opened the item, that item can not be returned. There are no exceptions to this policy.

Singles

 

  • If a customer is not satisfied with the condition of any single cards they have received, contact us within 72 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will exchange the item(s). Please be aware that only 'NM-Mint' and 'Slightly Played' cards can be returned. In the event that we are unable to exchange the item(s), we will issue the customer a full refund for the purchase price of that item(s) and all shipping charges exclusively associated with the return of the item(s).
  • Although we double check all orders, mistakes can happen. If you have received item(s) that you did not order, simply contact us within 72 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will exchange the item(s). In the event that we can not exchange the item(s), we will issue the customer a full refund for the purchase price of that item(s) and all shipping charges associated with the return of the item(s).


Your Privacy
Mox Mania is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you may opt out if you wish to no longer receive newsletters from us or our MTG partners.

How does  Mox Mania protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will Mox Mania  disclose the information it collects to outside parties?
Mox Mania does not sell, trade, or rent your personal information to companies not affiliated with Mox Mania. Mox Mania may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Mox Mania may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Mox Mania, our users, or others.

In Summary
Mox Mania is committed to protecting your privacy. We use the information we collect on the site to make shopping at Moxmania.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by Mox Mania. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Mox Mania also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Mox Mania has no control or influence over their policies. Please check the policies of each site you visit for specific information. Mox Mania cannot be held liable for damage or misdoings of other sites linked or otherwise.

Need Help With Checkout?

Our phone lines are open!
608-572-1718
Monday-Friday 10am-10pm
Saturday 10am-8pm
Sunday 12pm-7pm
*times are CST

Visit our Store:
6649 Odana Rd.
(at Grand Canyon Dr.)
Madison, WI 53719

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